As a pest extermination company, Thrasher Termite & Pest Control, Inc. is an essential service under section 13.f.xii of the Santa Clara County shelter in place order.
OUR STAFF IS ON THE JOB
As pest control professionals, we’re in the business of protecting public health and property. During the shelter at home order we are taking the following precautions to protect our clients and our team as we perform the essential business of pest control and extermination.
OUR OFFICE IS CLOSED TO THE PUBLIC. You can always reach us by phone or text: 408-354-9944. Please do not come to our office.
NO HANDSHAKES. We’re always happy to see our customers, but for now, a smile is our only greeting.
KEEPING SOCIAL DISTANCE. Our team are required to maintain a six foot distance from clients; and clients are required to maintain a six foot distance from our team. Please stay at least six feet away as our inspectors and technicians perform their job and understand when they keep discussion of your property brief and from a distance. You will be emailed a written report that can be reviewed over the phone if you have questions.
ILLNESS. Our team is instructed to stay home if they, or someone they live with, are ill. They are instructed to leave the job and go home if they start feeling ill or exhibit any signs of illness: fever, cough, shortness of breath.
PERSONAL PROTECTIVE EQUIPMENT (PPE). Because we regularly deal with chemicals, proper use of PPE and good hygiene is second nature. Our staff will wear a fresh pair of gloves if they must enter your home and will dispose of those gloves between appointments. Some of the products we use require the use of a respirator. We are reusing respirators as long as safety allows to decrease the demand for these essential items.
EXTERIOR SERVICE ONLY. It’s important to keep pests under control, so we will continue to keep our appointments. In order to minimize contact, we will be performing exterior-only services. If you notice an infestation inside your house, please call our office for information on your options.
QUARANTINE. If you are home ill, we hope you get better soon. Call us so we can cancel any previously scheduled interior service or inspections until you are fully recovered.
We will get through this together!
SMALL CONSTRUCTION PROJECTS
Yes! We repair wood damaged by termites, dry rot, and other organisms. As we work on these small construction projects, our team will be following the County Public Health Department guidelines, including posting the following notice at the job site.
OPEN LETTER TO OUR CUSTOMERS
Thank you for entrusting Thrasher Termite & Pest Control, Inc. with the health and well-being of your home or business. As we work together as a community and nation to better understand the spread of the novel Coronavirus, we are all being asked to adhere to new guidelines and to do our best to practice social distancing.
Please know that as protectors of public health, food and property, we take our role in safeguarding your quality of life very seriously. Pest control professionals are responsible for protecting against rodents, insects, arachnids and other animals that can damage property and threaten people’s health through the spread of disease and bacteria, in addition to inflicting painful bites and stings. Our critical services extend into people’s homes and businesses, as well as major commercial operations such as healthcare facilities, food processing facilities and more.
We strongly encourage everyone to follow the advice set forth by Santa Clara County Department of Public Health and the U.S. Centers for Disease Control and Prevention (CDC) and our government leaders. As an organization, we are taking additional measures to ensure we provide the best level of protection for both our customers and our employees. For more information on the steps we’re taking, please see the County Public Health Order and guidance for businesses which can be found here.
If you have questions about your routine service or are experiencing a pest control problem please call 408-354-9944. We will do our best to provide you with the level of service and satisfaction you’ve come to expect from Thrasher.
Thank you again for your continued trust and we wish you safety, health and peace during this difficult and unprecedented time. We will all get through this together.